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Send Credits

Open User Actions > Send Credits.

How The System Works

Add credit balance to a selected user without creating a normal storefront purchase. This page stores the records and settings used by the related admin workflow, storefront page, checkout flow, support area, theme, or integration. After saving, refresh the affected page and test the result from the user side when possible.

Before You Fill The Form

Check that your admin role has permission for this page. If the form depends on a payment provider, server connection, theme module, or external account, configure that dependency before saving. If a selector is empty, create the related product, category, user, role, provider, server, or currency record first so it appears in the dropdown.

How To Fill The Form

FieldHow to fill it
Receiver userSelect the correct user account from the list before saving or applying an action.
Credit amountEnter a numeric value. Check whether this field expects store currency, credits, gold, or another unit.
Payment infrastructureChoose the option that matches the integration, delivery method, or record type you want to use.
Payment methodChoose the option that matches the integration, delivery method, or record type you want to use.
Earning amountEnter a numeric value. Check whether this field expects store currency, credits, gold, or another unit.
Real person earning optionFill this field with the value requested by the label. If it is optional and you are unsure, leave it empty and test the result.

Create Or Update A Record

  1. Open the page from the admin menu.
  2. Click the add, create, publish, send, give, ban, upload, or generate action shown on the page.
  3. Fill the required fields first. Required fields are usually marked with an asterisk in the panel.
  4. Fill optional fields that affect display, delivery, pricing, limits, rewards, integrations, or visibility.
  5. Save the form and wait for the success message.
  6. Open the list or public page to confirm that the record works as expected.

Page Actions

  • Send credits: Opens the selected record so you can change its saved values.
  • Close drawer: Runs this page action for the selected record or current settings.

After Saving

Return to the list and confirm that the record is visible. If the page supports ordering, drag the record into the correct position and click Save changes. Then test the affected user flow, such as checkout, login, support, content display, reward delivery, or integration sync.

Important Notes

  • Use this for manual compensation, rewards, or administrative balance corrections.
  • Check the user credit history after sending credits.

Common Issues

The record does not appear to users Check status, visibility, date limits, stock or usage limits, role permissions, and whether the related extension is enabled. A dropdown is empty Create the related record first. For example, products need categories, SMM products need providers, rewards may need products, and server delivery needs a connected server. Saving works but the feature does not run Check external credentials, server connection, API keys, theme compatibility, cache, and required extension settings.