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Application Submissions

Open Forms > Applicants.

How The System Works

Review submitted application answers and approve or reject them. This page stores the records and settings used by the related admin workflow, storefront page, checkout flow, support area, theme, or integration. After saving, refresh the affected page and test the result from the user side when possible.

Before You Fill The Form

Check that your admin role has permission for this page. If the form depends on a payment provider, server connection, theme module, or external account, configure that dependency before saving. If a selector is empty, create the related product, category, user, role, provider, server, or currency record first so it appears in the dropdown.

How To Fill The Form

FieldHow to fill it
ApplicantSelect the correct user account from the list before saving or applying an action.
Application nameEnter the visible name users or admins will recognize in lists, cards, menus, or public pages.
AnswersFill this field with the value requested by the label. If it is optional and you are unsure, leave it empty and test the result.
Decision reasonWrite the reason clearly. If the user will see it, keep the wording professional and specific.
StatusChoose whether this record should be active, visible, public, required, or shown to users.

Create Or Update A Record

  1. Open the page from the admin menu.
  2. Review the list, dashboard, editor, or settings panel.
  3. Change only the fields that match the behavior you want to update.
  4. Save or apply the change.
  5. Refresh the related page and test the result as a normal user when possible.

Page Actions

  • View submission: Opens the detail view for the selected record.
  • Approve submission: Runs this page action for the selected record or current settings.
  • Reject submission: Runs this page action for the selected record or current settings.
  • Delete selected submissions: Removes the checked records from the list. Use it only after confirming the selection.
  • Save ordering changes: Saves the order after dragging records or changing list positions.

After Saving

Return to the list and confirm that the record is visible. If the page supports ordering, drag the record into the correct position and click Save changes. Then test the affected user flow, such as checkout, login, support, content display, reward delivery, or integration sync.

Important Notes

  • Enter a clear reason when rejecting an application.
  • Approval and rejection can be visible to the user depending on the theme.

Common Issues

The record does not appear to users Check status, visibility, date limits, stock or usage limits, role permissions, and whether the related extension is enabled. A dropdown is empty Create the related record first. For example, products need categories, SMM products need providers, rewards may need products, and server delivery needs a connected server. Saving works but the feature does not run Check external credentials, server connection, API keys, theme compatibility, cache, and required extension settings.