Skip to main content

Payment History

Open Store > Payments or Store > Payment History.

How The System Works

Review completed, failed, refunded, or pending payment records. This page stores the records and settings used by the related admin workflow, storefront page, checkout flow, support area, theme, or integration. After saving, refresh the affected page and test the result from the user side when possible.

Before You Fill The Form

Check that your admin role has permission for this page. If the form depends on a payment provider, server connection, theme module, or external account, configure that dependency before saving. If a selector is empty, create the related product, category, user, role, provider, server, or currency record first so it appears in the dropdown.

How To Fill The Form

FieldHow to fill it
UserSelect the correct user account from the list before saving or applying an action.
TotalEnter a numeric value. Check whether this field expects store currency, credits, gold, or another unit.
Payment methodChoose the option that matches the integration, delivery method, or record type you want to use.
StatusChoose whether this record should be active, visible, public, required, or shown to users.
DateSet when the rule starts, ends, repeats, cools down, or resets. Use the panel date and time format.

Create Or Update A Record

  1. Open the page from the admin menu.
  2. Review the list, dashboard, editor, or settings panel.
  3. Change only the fields that match the behavior you want to update.
  4. Save or apply the change.
  5. Refresh the related page and test the result as a normal user when possible.

Page Actions

  • View payment: Opens the detail view for the selected record.
  • Refund supported payment: Runs this page action for the selected record or current settings.
  • Delete selected records: Removes the checked records from the list. Use it only after confirming the selection.
  • Save ordering changes: Saves the order after dragging records or changing list positions.

After Saving

Return to the list and confirm that the record is visible. If the page supports ordering, drag the record into the correct position and click Save changes. Then test the affected user flow, such as checkout, login, support, content display, reward delivery, or integration sync.

Important Notes

  • Use payment history to verify whether checkout was completed.
  • Refund options depend on the payment provider.

Common Issues

The record does not appear to users Check status, visibility, date limits, stock or usage limits, role permissions, and whether the related extension is enabled. A dropdown is empty Create the related record first. For example, products need categories, SMM products need providers, rewards may need products, and server delivery needs a connected server. Saving works but the feature does not run Check external credentials, server connection, API keys, theme compatibility, cache, and required extension settings.