> ## Documentation Index
> Fetch the complete documentation index at: https://support.zonely.gen.tr/llms.txt
> Use this file to discover all available pages before exploring further.

# Vouchers

> Create voucher codes that grant products or amounts to users.

# Vouchers

Open **Store > Vouchers**.

## How The System Works

Create voucher codes that grant products or amounts to users.

This page stores the records and settings used by the related admin workflow, storefront page, checkout flow, support area, theme, or integration. After saving, refresh the affected page and test the result from the user side when possible.

## Before You Fill The Form

Check that your admin role has permission for this page. If the form depends on a payment provider, server connection, theme module, or external account, configure that dependency before saving.

If a selector is empty, create the related product, category, user, role, provider, server, or currency record first so it appears in the dropdown.

## How To Fill The Form

| Field        | How to fill it                                                                                          |
| ------------ | ------------------------------------------------------------------------------------------------------- |
| Voucher code | Use a stable short value. Avoid spaces if the field is used in URLs, codes, or internal identifiers.    |
| Duration     | Set when the rule starts, ends, repeats, cools down, or resets. Use the panel date and time format.     |
| Products     | Select the product or products affected by this record. If the list is empty, create products first.    |
| Amount type  | Enter a numeric value. Check whether this field expects store currency, credits, gold, or another unit. |
| Amount       | Enter a numeric value. Check whether this field expects store currency, credits, gold, or another unit. |

## Create Or Update A Record

1. Open the page from the admin menu.
2. Click the add, create, publish, send, give, ban, upload, or generate action shown on the page.
3. Fill the required fields first. Required fields are usually marked with an asterisk in the panel.
4. Fill optional fields that affect display, delivery, pricing, limits, rewards, integrations, or visibility.
5. Save the form and wait for the success message.
6. Open the list or public page to confirm that the record works as expected.

## Page Actions

* **Add voucher**: Opens the form for creating or publishing a new record.
* **Generate code**: Runs this page action for the selected record or current settings.
* **Edit voucher**: Opens the selected record so you can change its saved values.
* **Delete selected vouchers**: Removes the checked records from the list. Use it only after confirming the selection.
* **Save ordering changes**: Saves the order after dragging records or changing list positions.

## After Saving

Return to the list and confirm that the record is visible. If the page supports ordering, drag the record into the correct position and click **Save changes**. Then test the affected user flow, such as checkout, login, support, content display, reward delivery, or integration sync.

## Important Notes

* Use Generate Code when you want a random secure voucher code.
* Set duration and amount rules before sharing the code.

## Common Issues

**The record does not appear to users**

Check status, visibility, date limits, stock or usage limits, role permissions, and whether the related extension is enabled.

**A dropdown is empty**

Create the related record first. For example, products need categories, SMM products need providers, rewards may need products, and server delivery needs a connected server.

**Saving works but the feature does not run**

Check external credentials, server connection, API keys, theme compatibility, cache, and required extension settings.