> ## Documentation Index
> Fetch the complete documentation index at: https://support.zonely.gen.tr/llms.txt
> Use this file to discover all available pages before exploring further.

# Conversion

> Import or convert supported external software data.

# Conversion

Open **Settings > Conversion**.

## How The System Works

Import or convert supported external software data.

This page stores the records and settings used by the related admin workflow, storefront page, checkout flow, support area, theme, or integration. After saving, refresh the affected page and test the result from the user side when possible.

## Before You Fill The Form

Check that your admin role has permission for this page. If the form depends on a payment provider, server connection, theme module, or external account, configure that dependency before saving.

If a selector is empty, create the related product, category, user, role, provider, server, or currency record first so it appears in the dropdown.

## How To Fill The Form

| Field                | How to fill it                                                                                                                   |
| -------------------- | -------------------------------------------------------------------------------------------------------------------------------- |
| Software type        | Choose the option that matches the integration, delivery method, or record type you want to use.                                 |
| AuthMe database file | Upload or select the requested file. Use a clear image and follow any size note shown in the panel.                              |
| Database host        | Fill this field with the value requested by the label. If it is optional and you are unsure, leave it empty and test the result. |
| Database port        | Enter only the numeric port when the field asks for a port.                                                                      |
| Database username    | Enter the visible name users or admins will recognize in lists, cards, menus, or public pages.                                   |
| Database password    | Copy this value exactly from the provider, server, Discord, payment panel, or integration dashboard. Do not add extra spaces.    |
| Database name        | Enter the visible name users or admins will recognize in lists, cards, menus, or public pages.                                   |

## Create Or Update A Record

1. Open the page from the admin menu.
2. Review the list, dashboard, editor, or settings panel.
3. Change only the fields that match the behavior you want to update.
4. Save or apply the change.
5. Refresh the related page and test the result as a normal user when possible.

## Page Actions

* **Start conversion**: Runs this page action for the selected record or current settings.

## After Saving

Return to the list and confirm that the record is visible. If the page supports ordering, drag the record into the correct position and click **Save changes**. Then test the affected user flow, such as checkout, login, support, content display, reward delivery, or integration sync.

## Important Notes

* Back up the current database before conversion.
* Use the correct software type and database details.

## Common Issues

**The record does not appear to users**

Check status, visibility, date limits, stock or usage limits, role permissions, and whether the related extension is enabled.

**A dropdown is empty**

Create the related record first. For example, products need categories, SMM products need providers, rewards may need products, and server delivery needs a connected server.

**Saving works but the feature does not run**

Check external credentials, server connection, API keys, theme compatibility, cache, and required extension settings.